Seth was very knowledgeable of wood floors, and helped us decide which would be the best choice for our kitchen. We are very pleased with the results. Seth is also very personable which is what you want to see in a representative. I didn't feel like FCI tried to gouge us either--we felt the cost was reasonable. Just as a friend referred me to FCI, I will be doing the same!
Sales person and contractor did not communicate properly. Most of the time I had to initiate communication with both parties.
Great experience with the service, material, and willingness to make sure the customer is satisfied!! I highly recommend this company for all your flooring needs!!!
The personal service and the determination to have the job totally complete with all parties satisfied BEFORE asking for final payment.
Give honest feedback about the time it takes to install and provide more transparency in pricing.
Very professional, clean, & excellent work.
The product quality is outstanding, and I appreciated being able to see the samples in the space to know that the colors matched how we wanted.
Your installers were beyond sloppy and contributed to causing a major fire in my home. Damages were $40,000 plus, great trauma for me and family, permanent losses. Sales guys seem great and you may like the products they sell, but installers will destroy your home.
The service is excellent
excellent service...both sales and installers were great